Ordering

See our retail store list for options in your area, call us (503)-888-4143 or email us, we can help.

Shipping:

We ship UPS in the continental United States, USPS internationally, FOB ST Helens, OR 97051.

If you would like a different carrier please let us know.

Contact:

Phone: 503-888-4143

Fax: 503-715-0250

info@aquilaartglass.com

Details-

Custom orders welcome however there are no returns on custom orders.

Due to the handmade nature of our products expect variations in color & slight variations in size.

All of our cabinet knobs &  pulls come with your choice of Black or Aluminum colored posts.

Any manufacturing defect will be replaced free of charge.

Return Policy

You have 30 days to return any item or items in their original package from the date of receipt. You will be credited the full amount minus any shipping charges. Due to the hand made nature of our products the returns must be is like new condition, the exception is custom made orders.

Prior to shipping back any product we must be contacted either by E-mail or phone at 503-888-4143 to obtain return goods authorization (RGA) instructions. Please do not ship anything back with out prior authorization. No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.

Defective or Damaged Hardware

If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item. Prior to shipping back any product we must be contacted either by E-mail or phone at 503-888-4143 to obtain return instructions. Please do not ship anything back with out prior authorization.